diff --git a/teams/teams-ps/teams/New-CsAutoAttendantCallableEntity.md b/teams/teams-ps/teams/New-CsAutoAttendantCallableEntity.md index c543fbf782..b496fcaaad 100644 --- a/teams/teams-ps/teams/New-CsAutoAttendantCallableEntity.md +++ b/teams/teams-ps/teams/New-CsAutoAttendantCallableEntity.md @@ -165,8 +165,10 @@ Accept pipeline input: False Accept wildcard characters: False ``` -### -CallPriority --- Private Preview customers only -The Call Priority of the MenuOption, only applies when the `Type` is `ApplicationEndpoint`. +### -CallPriority +_Saving an auto attendant configuration through Teams admin center will reset the priority to 3 - Normal / Default._ + +The Call Priority of the MenuOption, only applies when the `Type` is `ApplicationEndpoint` or `ConfigurationEndpoint`. PARAMVALUE: 1 | 2 | 3 | 4 | 5 @@ -176,6 +178,9 @@ PARAMVALUE: 1 | 2 | 3 | 4 | 5 4 = Low 5 = Very Low +> [!IMPORTANT] +> Call priorities isn't currently supported for [Authorized users](/microsoftteams/aa-cq-authorized-users-plan) in Queues App. Authorized users will not be able to edit call flows with priorities. + ```yaml Type: Int16 Parameter Sets: (All) diff --git a/teams/teams-ps/teams/New-CsCallQueue.md b/teams/teams-ps/teams/New-CsCallQueue.md index 9b3efc6406..352f7481f5 100644 --- a/teams/teams-ps/teams/New-CsCallQueue.md +++ b/teams/teams-ps/teams/New-CsCallQueue.md @@ -18,7 +18,7 @@ Creates new Call Queue in your Skype for Business Online organization. ## SYNTAX ``` -New-CsCallQueue -Name [-AgentAlertTime ] [-AllowOptOut ] [-DistributionLists ] [-Tenant ] [-UseDefaultMusicOnHold ] [-WelcomeMusicAudioFileId ] [-MusicOnHoldAudioFileId ] [-OverflowAction ] [-OverflowActionTarget ] [-OverflowActionCallPriority ] [-OverflowThreshold ] [-TimeoutAction ] [-TimeoutActionTarget ] [-TimeoutActionCallPriority ] [-TimeoutThreshold ] [-NoAgentAction ] [-NoAgentActionTarget ] [-NoAgentActionCallPriority ] [-RoutingMethod ] [-PresenceBasedRouting ] [-ConferenceMode ] [-User ] [-LanguageId ] [-LineUri ] [-OboResourceAccountIds ] [-OverflowDisconnectTextToSpeechPrompt ][-OverflowDisconnectAudioFilePrompt ] [-OverflowRedirectPersonTextToSpeechPrompt ][-OverflowRedirectPersonAudioFilePrompt ] [-OverflowRedirectVoiceAppTextToSpeechPrompt ] [-OverflowRedirectVoiceAppAudioFilePrompt ] [-OverflowRedirectPhoneNumberTextToSpeechPrompt ] [-OverflowRedirectPhoneNumberAudioFilePrompt ] [-OverflowRedirectVoicemailTextToSpeechPrompt ] [-OverflowRedirectVoicemailAudioFilePrompt ] [-OverflowSharedVoicemailTextToSpeechPrompt ] [-OverflowSharedVoicemailAudioFilePrompt ] [-EnableOverflowSharedVoicemailTranscription ] [-EnableOverflowSharedVoicemailSystemPromptSuppression ] [-TimeoutDisconnectTextToSpeechPrompt ][-TimeoutDisconnectAudioFilePrompt ] [-TimeoutRedirectPersonTextToSpeechPrompt ] [-TimeoutRedirectPersonAudioFilePrompt ] [-TimeoutRedirectVoiceAppTextToSpeechPrompt ] [-TimeoutRedirectVoiceAppAudioFilePrompt ] [-TimeoutRedirectPhoneNumberTextToSpeechPrompt ] [-TimeoutRedirectPhoneNumberAudioFilePrompt ] [-TimeoutRedirectVoicemailTextToSpeechPrompt ] [-TimeoutRedirectVoicemailAudioFilePrompt ] [-TimeoutSharedVoicemailTextToSpeechPrompt ] [-TimeoutSharedVoicemailAudioFilePrompt ] [-EnableTimeoutSharedVoicemailTranscription ] [-EnableTimeoutSharedVoicemailSystemPromptSuppression ] [-NoAgentApplyTo ] [-NoAgentDisconnectTextToSpeechPrompt ][-NoAgentDisconnectAudioFilePrompt ] [-NoAgentRedirectPersonTextToSpeechPrompt ] [-NoAgentRedirectPersonAudioFilePrompt ] [-NoAgentRedirectVoiceAppTextToSpeechPrompt ] [-NoAgentRedirectVoiceAppAudioFilePrompt ] [-NoAgentRedirectPhoneNumberTextToSpeechPrompt ] [-NoAgentRedirectPhoneNumberAudioFilePrompt ] [-NoAgentRedirectVoicemailTextToSpeechPrompt ] [-NoAgentRedirectVoicemailAudioFilePrompt ] [-NoAgentSharedVoicemailTextToSpeechPrompt ] [-NoAgentSharedVoicemailAudioFilePrompt ] [-EnableNoAgentSharedVoicemailTranscription ] [-EnableNoAgentSharedVoicemailSystemPromptSuppression ] [-ChannelId ] [-ChannelUserObjectId ] [-ShiftsTeamId ] [-ShiftsSchedulingGroupId ] [-AuthorizedUsers ] [-HideAuthorizedUsers ] [-WelcomeTextToSpeechPrompt ] [-IsCallbackEnabled ] [-CallbackRequestDtmf ] [-WaitTimeBeforeOfferingCallbackInSecond ] [-NumberOfCallsInQueueBeforeOfferingCallback ] [-CallToAgentRatioThresholdBeforeOfferingCallback ] [-CallbackOfferAudioFilePromptResourceId ] [-CallbackOfferTextToSpeechPrompt [-CallbackEmailNotificationTarget ] [-ServiceLevelThresholdResponseTimeInSecond ] [-ComplianceRecordingForCallQueueTemplateId ] [-TextAnnouncementForCR ] [-CustomAudioFileAnnouncementForCR ] [-TextAnnouncementForCRFailure ] [-CustomAudioFileAnnouncementForCRFailure ] [-ShouldOverwriteCallableChannelProperty ] [-SharedCallQueueHistoryTemplateId ] [] +New-CsCallQueue -Name [-AgentAlertTime ] [-AllowOptOut ] [-DistributionLists ] [-Tenant ] [-UseDefaultMusicOnHold ] [-WelcomeMusicAudioFileId ] [-MusicOnHoldAudioFileId ] [-OverflowAction ] [-OverflowActionTarget ] [-OverflowActionCallPriority ] [-OverflowThreshold ] [-TimeoutAction ] [-TimeoutActionTarget ] [-TimeoutActionCallPriority ] [-TimeoutThreshold ] [-NoAgentAction ] [-NoAgentActionTarget ] [-NoAgentActionCallPriority ] [-RoutingMethod ] [-PresenceBasedRouting ] [-ConferenceMode ] [-User ] [-LanguageId ] [-LineUri ] [-OboResourceAccountIds ] [-OverflowDisconnectTextToSpeechPrompt ][-OverflowDisconnectAudioFilePrompt ] [-OverflowRedirectPersonTextToSpeechPrompt ][-OverflowRedirectPersonAudioFilePrompt ] [-OverflowRedirectVoiceAppTextToSpeechPrompt ] [-OverflowRedirectVoiceAppAudioFilePrompt ] [-OverflowRedirectPhoneNumberTextToSpeechPrompt ] [-OverflowRedirectPhoneNumberAudioFilePrompt ] [-OverflowRedirectVoicemailTextToSpeechPrompt ] [-OverflowRedirectVoicemailAudioFilePrompt ] [-OverflowSharedVoicemailTextToSpeechPrompt ] [-OverflowSharedVoicemailAudioFilePrompt ] [-EnableOverflowSharedVoicemailTranscription ] [-EnableOverflowSharedVoicemailSystemPromptSuppression ] [-TimeoutDisconnectTextToSpeechPrompt ][-TimeoutDisconnectAudioFilePrompt ] [-TimeoutRedirectPersonTextToSpeechPrompt ] [-TimeoutRedirectPersonAudioFilePrompt ] [-TimeoutRedirectVoiceAppTextToSpeechPrompt ] [-TimeoutRedirectVoiceAppAudioFilePrompt ] [-TimeoutRedirectPhoneNumberTextToSpeechPrompt ] [-TimeoutRedirectPhoneNumberAudioFilePrompt ] [-TimeoutRedirectVoicemailTextToSpeechPrompt ] [-TimeoutRedirectVoicemailAudioFilePrompt ] [-TimeoutSharedVoicemailTextToSpeechPrompt ] [-TimeoutSharedVoicemailAudioFilePrompt ] [-EnableTimeoutSharedVoicemailTranscription ] [-EnableTimeoutSharedVoicemailSystemPromptSuppression ] [-NoAgentApplyTo ] [-NoAgentDisconnectTextToSpeechPrompt ][-NoAgentDisconnectAudioFilePrompt ] [-NoAgentRedirectPersonTextToSpeechPrompt ] [-NoAgentRedirectPersonAudioFilePrompt ] [-NoAgentRedirectVoiceAppTextToSpeechPrompt ] [-NoAgentRedirectVoiceAppAudioFilePrompt ] [-NoAgentRedirectPhoneNumberTextToSpeechPrompt ] [-NoAgentRedirectPhoneNumberAudioFilePrompt ] [-NoAgentRedirectVoicemailTextToSpeechPrompt ] [-NoAgentRedirectVoicemailAudioFilePrompt ] [-NoAgentSharedVoicemailTextToSpeechPrompt ] [-NoAgentSharedVoicemailAudioFilePrompt ] [-EnableNoAgentSharedVoicemailTranscription ] [-EnableNoAgentSharedVoicemailSystemPromptSuppression ] [-ChannelId ] [-ChannelUserObjectId ] [-ShiftsTeamId ] [-ShiftsSchedulingGroupId ] [-AuthorizedUsers ] [-HideAuthorizedUsers ] [-WelcomeTextToSpeechPrompt ] [-IsCallbackEnabled ] [-CallbackRequestDtmf ] [-WaitTimeBeforeOfferingCallbackInSecond ] [-NumberOfCallsInQueueBeforeOfferingCallback ] [-CallToAgentRatioThresholdBeforeOfferingCallback ] [-CallbackOfferAudioFilePromptResourceId ] [-CallbackOfferTextToSpeechPrompt ] [-CallbackEmailNotificationTarget ] [-ServiceLevelThresholdResponseTimeInSecond ] [-ComplianceRecordingForCallQueueTemplateId ] [-TextAnnouncementForCR ] [-CustomAudioFileAnnouncementForCR ] [-TextAnnouncementForCRFailure ] [-CustomAudioFileAnnouncementForCRFailure ] [-ShouldOverwriteCallableChannelProperty ] [-SharedCallQueueHistoryTemplateId ] [] ``` ## DESCRIPTION @@ -28,14 +28,17 @@ The New-CsCallQueue cmdlet creates a new Call Queue. > The following configuration parameters are currently only available in PowerShell and do not appear in Teams admin center. Saving a call queue configuration through Teams admin center will _remove_ any of these configured items: > > - -HideAuthorizedUsers +> - -OverflowActionCallPriority > - -OverflowRedirectPersonTextToSpeechPrompt > - -OverflowRedirectPersonAudioFilePrompt > - -OverflowRedirectVoicemailTextToSpeechPrompt > - -OverflowRedirectVoicemailAudioFilePrompt +> - -TimeoutActionCallPriority > - -TimeoutRedirectPersonTextToSpeechPrompt > - -TimeoutRedirectPersonAudioFilePrompt > - -TimeoutRedirectVoicemailTextToSpeechPrompt > - -TimeoutRedirectVoicemailAudioFilePrompt +> - -NoAgentActionCallPriority > - -NoAgentRedirectPersonTextToSpeechPrompt > - -NoAgentRedirectPersonAudioFilePrompt > - -NoAgentRedirectVoicemailTextToSpeechPrompt @@ -43,9 +46,6 @@ The New-CsCallQueue cmdlet creates a new Call Queue. > > The following configuration parameters will only work for customers that are participating in the Voice Applications private preview for these features. General Availability for this functionality has not been determined at this time. > -> - -OverflowActionCallPriority -> - -TimeoutActionCallPriority -> - -NoAgentActionCallPriority > - -ShiftsTeamId > - -ShiftsSchedulingGroupId > - -ComplianceRecordingForCallQueueTemplateId @@ -56,6 +56,8 @@ The New-CsCallQueue cmdlet creates a new Call Queue. > - -SharedCallQueueHistoryTemplateId > > [Nesting Auto attendants and Call queues](/microsoftteams/plan-auto-attendant-call-queue#nested-auto-attendants-and-call-queues) without a resource account isn't currently supported for [Authorized users](/microsoftteams/aa-cq-authorized-users-plan) in Queues App. If you nest an Auto attendant or Call queue without a resource account, authorized users can't edit the auto attendant or call queue. +> +> Authorized users can't edit call flows with call priorities at this time. ## EXAMPLES @@ -239,8 +241,7 @@ Accept wildcard characters: False ``` ### -OverflowActionCallPriority -_Voice applications private preview customers only_ -_Saving a call queue configuration through Teams admin center will *remove* this setting._ +_Saving a call queue configuration through Teams admin center will reset the priority to 3 - Normal / Default._ If the OverFlowAction is set to Forward, and the OverflowActionTarget is set to an Auto attendant or Call queue resource account Guid, this parameter must be set to indicate the priority that will be assigned to the call. Otherwise, this parameter is not applicable. @@ -251,6 +252,9 @@ PARAMVALUE: 1 | 2 | 3 | 4 | 5 - 4 = Low - 5 = Very Low +> [!IMPORTANT] +> Call priorities isn't currently supported for [Authorized users](/microsoftteams/aa-cq-authorized-users-plan) in Queues App. Authorized users will not be able to edit call flows with priorities. + ```yaml Type: Int16 Parameter Sets: (All) @@ -315,8 +319,7 @@ Accept wildcard characters: False ``` ### -TimeoutActionCallPriority -_Voice applications private preview customers only_ -_Saving a call queue configuration through Teams admin center will *remove* this setting._ +_Saving a call queue configuration through Teams admin center will reset the priority to 3 - Normal / Default._ If the TimeoutAction is set to Forward, and the TimeoutActionTarget is set to an Auto attendant or Call queue resource account Guid, this parameter must be set to indicate the priority that will be assigned to the call. Otherwise, this parameter is not applicable. @@ -327,6 +330,9 @@ PARAMVALUE: 1 | 2 | 3 | 4 | 5 - 4 = Low - 5 = Very Low +> [!IMPORTANT] +> Call priorities isn't currently supported for [Authorized users](/microsoftteams/aa-cq-authorized-users-plan) in Queues App. Authorized users will not be able to edit call flows with priorities. + ```yaml Type: Int16 Parameter Sets: (All) @@ -410,8 +416,7 @@ Accept wildcard characters: False ``` ### -NoAgentActionCallPriority -_Voice applications private preview customers only_ -_Saving a call queue configuration through Teams admin center will *remove* this setting._ +_Saving a call queue configuration through Teams admin center will reset the priority to 3 - Normal / Default._ If the NoAgentAction is set to Forward, and the NoAgentActionTarget is set to an Auto attendant or Call queue resource account Guid, this parameter must be set to indicate the priority that will be assigned to the call. Otherwise, this parameter is not applicable. @@ -422,6 +427,9 @@ PARAMVALUE: 1 | 2 | 3 | 4 | 5 - 4 = Low - 5 = Very Low +> [!IMPORTANT] +> Call priorities isn't currently supported for [Authorized users](/microsoftteams/aa-cq-authorized-users-plan) in Queues App. Authorized users will not be able to edit call flows with priorities. + ```yaml Type: Int16 Parameter Sets: (All) diff --git a/teams/teams-ps/teams/New-CsComplianceRecordingForCallQueueTemplate.md b/teams/teams-ps/teams/New-CsComplianceRecordingForCallQueueTemplate.md index e7c126b960..f98067448d 100644 --- a/teams/teams-ps/teams/New-CsComplianceRecordingForCallQueueTemplate.md +++ b/teams/teams-ps/teams/New-CsComplianceRecordingForCallQueueTemplate.md @@ -15,7 +15,7 @@ ms.reviewer: williamlooney ## SYNTAX ```powershell -New-CsComplianceRecordingForCallQueueTemplate -Name -Description -BotId [-RequiredDuringCall ] [-RequiredBeforeCall [-CurrentInvitationCount ] [-PairedApplication ] [] +New-CsComplianceRecordingForCallQueueTemplate -Name -Description -BotId [-RequiredDuringCall ] [-RequiredBeforeCall ] [-CurrentInvitationCount ] [-PairedApplication ] [] ``` ## DESCRIPTION diff --git a/teams/teams-ps/teams/New-CsOnlineApplicationInstanceAssociation.md b/teams/teams-ps/teams/New-CsOnlineApplicationInstanceAssociation.md index 86240fc7e8..9cc704f634 100644 --- a/teams/teams-ps/teams/New-CsOnlineApplicationInstanceAssociation.md +++ b/teams/teams-ps/teams/New-CsOnlineApplicationInstanceAssociation.md @@ -165,7 +165,7 @@ Accept pipeline input: False Accept wildcard characters: False ``` -### -CallPriority --- Private Preview customers only +### -CallPriority The call priority assigned to calls arriving on this application instance if a priority has not already been assigned. PARAMVALUE: 1 | 2 | 3 | 4 | 5 diff --git a/teams/teams-ps/teams/Set-CsCallQueue.md b/teams/teams-ps/teams/Set-CsCallQueue.md index 41e4c3e488..7c591733a9 100644 --- a/teams/teams-ps/teams/Set-CsCallQueue.md +++ b/teams/teams-ps/teams/Set-CsCallQueue.md @@ -19,7 +19,7 @@ Updates a Call Queue in your Skype for Business Online or Teams organization. ## SYNTAX ``` -Set-CsCallQueue -Identity [-AgentAlertTime ] [-AllowOptOut ] [-ChannelId ] [-ChannelUserObjectId ] [-ShiftsTeamId ] [-ShiftsSchedulingGroupId ] [-DistributionLists ] [-MusicOnHoldAudioFileId ] [-Name ] [-OboResourceAccountIds ] [-OverflowAction ] [-OverflowActionTarget ] [-OverflowActionCallPriority ] [-OverflowThreshold ] [-RoutingMethod ] [-TimeoutAction ] [-Tenant ] [-TimeoutActionTarget ] [-TimeoutActionCallPriority ] [-TimeoutThreshold ] [-NoAgentApplyTo ] [-NoAgentAction ] [-NoAgentActionTarget ] [-NoAgentActionCallPriority ] [-UseDefaultMusicOnHold ] [-WelcomeMusicAudioFileId ] [-PresenceBasedRouting ] [-ConferenceMode ] [-Users ] [-LanguageId ] [-LineUri ] [-OverflowDisconnectTextToSpeechPrompt ][-OverflowDisconnectAudioFilePrompt ] [-OverflowRedirectPersonTextToSpeechPrompt ] [-OverflowRedirectPersonAudioFilePrompt ] [-OverflowRedirectVoiceAppTextToSpeechPrompt ] [-OverflowRedirectVoiceAppAudioFilePrompt ] [-OverflowRedirectPhoneNumberTextToSpeechPrompt ] [-OverflowRedirectPhoneNumberAudioFilePrompt ] [-OverflowRedirectVoicemailTextToSpeechPrompt ] [-OverflowRedirectVoicemailAudioFilePrompt ] [-OverflowSharedVoicemailTextToSpeechPrompt ] [-OverflowSharedVoicemailAudioFilePrompt ] [-EnableOverflowSharedVoicemailTranscription ] [-EnableOverflowSharedVoicemailSystemPromptSuppression ] [-TimeoutDisconnectTextToSpeechPrompt ][-TimeoutDisconnectAudioFilePrompt ] [-TimeoutRedirectPersonTextToSpeechPrompt ] [-TimeoutRedirectPersonAudioFilePrompt ] [-TimeoutRedirectVoiceAppTextToSpeechPrompt ] [-TimeoutRedirectVoiceAppAudioFilePrompt ] [-TimeoutRedirectPhoneNumberTextToSpeechPrompt ][-TimeoutRedirectPhoneNumberAudioFilePrompt ] [-TimeoutRedirectVoicemailTextToSpeechPrompt ] [-TimeoutRedirectVoicemailAudioFilePrompt ] [-TimeoutSharedVoicemailTextToSpeechPrompt ] [-TimeoutSharedVoicemailAudioFilePrompt ] [-TimeoutSharedVoicemailTextToSpeechPrompt ] [-TimeoutSharedVoicemailAudioFilePrompt ] [-EnableTimeoutSharedVoicemailTranscription ] [-EnableTimeoutSharedVoicemailSystemPromptSuppression ] [-NoAgentDisconnectTextToSpeechPrompt ][-NoAgentDisconnectAudioFilePrompt ] [-NoAgentRedirectPersonTextToSpeechPrompt ] [-NoAgentRedirectPersonAudioFilePrompt ] [-NoAgentRedirectVoiceAppTextToSpeechPrompt ] [-NoAgentRedirectVoiceAppAudioFilePrompt ] [-NoAgentRedirectPhoneNumberTextToSpeechPrompt ] [-NoAgentRedirectPhoneNumberAudioFilePrompt ] [-NoAgentRedirectVoicemailTextToSpeechPrompt ] [-NoAgentRedirectVoicemailAudioFilePrompt ] [-NoAgentSharedVoicemailTextToSpeechPrompt ] [-NoAgentSharedVoicemailAudioFilePrompt ] [-EnableNoAgentSharedVoicemailTranscription ] [-EnableNoAgentSharedVoicemailSystemPromptSuppression ] [AuthorizedUsers ] [-HideAuthorizedUsers ] [-WelcomeTextToSpeechPrompt ] [-IsCallbackEnabled ] [-CallbackRequestDtmf ] [-WaitTimeBeforeOfferingCallbackInSecond ] [-NumberOfCallsInQueueBeforeOfferingCallback ] [-CallToAgentRatioThresholdBeforeOfferingCallback ] [-CallbackOfferAudioFilePromptResourceId ] [-CallbackOfferTextToSpeechPrompt [-CallbackEmailNotificationTarget ] [-ServiceLevelThresholdResponseTimeInSecond [Int16> ] [-ComplianceRecordingForCallQueueTemplateId ] [-TextAnnouncementForCR ] [-CustomAudioFileAnnouncementForCR ] [-TextAnnouncementForCRFailure ] [-CustomAudioFileAnnouncementForCRFailure ] [-ShouldOverwriteCallableChannelProperty ] [-SharedCallQueueHistoryTemplateId ] [] +Set-CsCallQueue -Identity [-AgentAlertTime ] [-AllowOptOut ] [-ChannelId ] [-ChannelUserObjectId ] [-ShiftsTeamId ] [-ShiftsSchedulingGroupId ] [-DistributionLists ] [-MusicOnHoldAudioFileId ] [-Name ] [-OboResourceAccountIds ] [-OverflowAction ] [-OverflowActionTarget ] [-OverflowActionCallPriority ] [-OverflowThreshold ] [-RoutingMethod ] [-TimeoutAction ] [-Tenant ] [-TimeoutActionTarget ] [-TimeoutActionCallPriority ] [-TimeoutThreshold ] [-NoAgentApplyTo ] [-NoAgentAction ] [-NoAgentActionTarget ] [-NoAgentActionCallPriority ] [-UseDefaultMusicOnHold ] [-WelcomeMusicAudioFileId ] [-PresenceBasedRouting ] [-ConferenceMode ] [-Users ] [-LanguageId ] [-LineUri ] [-OverflowDisconnectTextToSpeechPrompt ][-OverflowDisconnectAudioFilePrompt ] [-OverflowRedirectPersonTextToSpeechPrompt ] [-OverflowRedirectPersonAudioFilePrompt ] [-OverflowRedirectVoiceAppTextToSpeechPrompt ] [-OverflowRedirectVoiceAppAudioFilePrompt ] [-OverflowRedirectPhoneNumberTextToSpeechPrompt ] [-OverflowRedirectPhoneNumberAudioFilePrompt ] [-OverflowRedirectVoicemailTextToSpeechPrompt ] [-OverflowRedirectVoicemailAudioFilePrompt ] [-OverflowSharedVoicemailTextToSpeechPrompt ] [-OverflowSharedVoicemailAudioFilePrompt ] [-EnableOverflowSharedVoicemailTranscription ] [-EnableOverflowSharedVoicemailSystemPromptSuppression ] [-TimeoutDisconnectTextToSpeechPrompt ][-TimeoutDisconnectAudioFilePrompt ] [-TimeoutRedirectPersonTextToSpeechPrompt ] [-TimeoutRedirectPersonAudioFilePrompt ] [-TimeoutRedirectVoiceAppTextToSpeechPrompt ] [-TimeoutRedirectVoiceAppAudioFilePrompt ] [-TimeoutRedirectPhoneNumberTextToSpeechPrompt ][-TimeoutRedirectPhoneNumberAudioFilePrompt ] [-TimeoutRedirectVoicemailTextToSpeechPrompt ] [-TimeoutRedirectVoicemailAudioFilePrompt ] [-TimeoutSharedVoicemailTextToSpeechPrompt ] [-TimeoutSharedVoicemailAudioFilePrompt ] [-TimeoutSharedVoicemailTextToSpeechPrompt ] [-TimeoutSharedVoicemailAudioFilePrompt ] [-EnableTimeoutSharedVoicemailTranscription ] [-EnableTimeoutSharedVoicemailSystemPromptSuppression ] [-NoAgentDisconnectTextToSpeechPrompt ][-NoAgentDisconnectAudioFilePrompt ] [-NoAgentRedirectPersonTextToSpeechPrompt ] [-NoAgentRedirectPersonAudioFilePrompt ] [-NoAgentRedirectVoiceAppTextToSpeechPrompt ] [-NoAgentRedirectVoiceAppAudioFilePrompt ] [-NoAgentRedirectPhoneNumberTextToSpeechPrompt ] [-NoAgentRedirectPhoneNumberAudioFilePrompt ] [-NoAgentRedirectVoicemailTextToSpeechPrompt ] [-NoAgentRedirectVoicemailAudioFilePrompt ] [-NoAgentSharedVoicemailTextToSpeechPrompt ] [-NoAgentSharedVoicemailAudioFilePrompt ] [-EnableNoAgentSharedVoicemailTranscription ] [-EnableNoAgentSharedVoicemailSystemPromptSuppression ] [AuthorizedUsers ] [-HideAuthorizedUsers ] [-WelcomeTextToSpeechPrompt ] [-IsCallbackEnabled ] [-CallbackRequestDtmf ] [-WaitTimeBeforeOfferingCallbackInSecond ] [-NumberOfCallsInQueueBeforeOfferingCallback ] [-CallToAgentRatioThresholdBeforeOfferingCallback ] [-CallbackOfferAudioFilePromptResourceId ] [-CallbackOfferTextToSpeechPrompt ] [-CallbackEmailNotificationTarget ] [-ServiceLevelThresholdResponseTimeInSecond [Int16> ] [-ComplianceRecordingForCallQueueTemplateId ] [-TextAnnouncementForCR ] [-CustomAudioFileAnnouncementForCR ] [-TextAnnouncementForCRFailure ] [-CustomAudioFileAnnouncementForCRFailure ] [-ShouldOverwriteCallableChannelProperty ] [-SharedCallQueueHistoryTemplateId ] [] ``` ## DESCRIPTION @@ -34,14 +34,17 @@ Note that this cmdlet is in the Skype for Business Online PowerShell module and > The following configuration parameters are currently only available in PowerShell and do not appear in Teams admin center. Saving a call queue configuration through Teams admin center will _remove_ any of these configured items. > > - -HideAuthorizedUsers +> - -OverflowActionCallPriority > - -OverflowRedirectPersonTextToSpeechPrompt > - -OverflowRedirectPersonAudioFilePrompt > - -OverflowRedirectVoicemailTextToSpeechPrompt > - -OverflowRedirectVoicemailAudioFilePrompt +> - -TimeoutActionCallPriority > - -TimeoutRedirectPersonTextToSpeechPrompt > - -TimeoutRedirectPersonAudioFilePrompt > - -TimeoutRedirectVoicemailTextToSpeechPrompt > - -TimeoutRedirectVoicemailAudioFilePrompt +> - -NoAgentActionCallPriority > - -NoAgentRedirectPersonTextToSpeechPrompt > - -NoAgentRedirectPersonAudioFilePrompt > - -NoAgentRedirectVoicemailTextToSpeechPrompt @@ -49,9 +52,6 @@ Note that this cmdlet is in the Skype for Business Online PowerShell module and > > The following configuration parameters will only work for customers that are participating in the Voice Applications private preview for these features. General Availability for this functionality has not been determined at this time. > -> - -OverflowActionCallPriority -> - -TimeoutActionCallPriority -> - -NoAgentActionCallPriority > - -ShiftsTeamId > - -ShiftsSchedulingGroupId > - -ComplianceRecordingForCallQueueTemplateId @@ -62,6 +62,8 @@ Note that this cmdlet is in the Skype for Business Online PowerShell module and > - -SharedCallQueueHistoryTemplateId > > [Nesting Auto attendants and Call queues](/microsoftteams/plan-auto-attendant-call-queue#nested-auto-attendants-and-call-queues) without a resource account isn't currently supported for [Authorized users](/microsoftteams/aa-cq-authorized-users-plan) in Queues App. If you nest an Auto attendant or Call queue without a resource account, authorized users can't edit the auto attendant or call queue. +> +> Authorized users can't edit call flows with call priorities at this time. ## EXAMPLES @@ -229,8 +231,7 @@ Accept wildcard characters: False ``` ### -OverflowActionCallPriority -_Voice applications private preview customers only_ -_Saving a call queue configuration through Teams admin center will *remove* this setting._ +_Saving a call queue configuration through Teams admin center will reset the priority to 3 - Normal / Default._ If the OverflowAction is set to Forward, and the OverflowActionTarget is set to an Auto attendant or Call queue resource account Guid, this parameter must be set to indicate the priority that will be assigned to the call. Otherwise, this parameter is not applicable. @@ -241,6 +242,9 @@ PARAMVALUE: 1 | 2 | 3 | 4 | 5 - 4 = Low - 5 = Very Low +> [!IMPORTANT] +> Call priorities isn't currently supported for [Authorized users](/microsoftteams/aa-cq-authorized-users-plan) in Queues App. Authorized users will not be able to edit call flows with priorities. + ```yaml Type: Int16 Parameter Sets: (All) @@ -323,8 +327,7 @@ Accept wildcard characters: False ``` ### -TimeoutActionCallPriority -_Voice applications private preview customers only_ -_Saving a call queue configuration through Teams admin center will *remove* this setting._ +_Saving a call queue configuration through Teams admin center will reset the priority to 3 - Normal / Default._ If the TimeoutAction is set to Forward, and the TimeoutActionTarget is set to an Auto attendant or Call queue resource account Guid, this parameter must be set to indicate the priority that will be assigned to the call. Otherwise, this parameter is not applicable. @@ -335,6 +338,9 @@ PARAMVALUE: 1 | 2 | 3 | 4 | 5 - 4 = Low - 5 = Very Low +> [!IMPORTANT] +> Call priorities isn't currently supported for [Authorized users](/microsoftteams/aa-cq-authorized-users-plan) in Queues App. Authorized users will not be able to edit call flows with priorities. + ```yaml Type: Int16 Parameter Sets: (All) @@ -418,8 +424,7 @@ Accept wildcard characters: False ``` ### -NoAgentActionCallPriority -_Voice applications private preview customers only_ -_Saving a call queue configuration through Teams admin center will *remove* this setting._ +_Saving a call queue configuration through Teams admin center will reset the priority to 3 - Normal / Default._ If the NoAgentAction is set to Forward, and the NoAgentActionTarget is set to an Auto attendant or Call queue resource account Guid, this parameter must be set to indicate the priority that will be assigned to the call. Otherwise, this parameter is not applicable. @@ -430,6 +435,9 @@ PARAMVALUE: 1 | 2 | 3 | 4 | 5 - 4 = Low - 5 = Very Low +> [!IMPORTANT] +> Call priorities isn't currently supported for [Authorized users](/microsoftteams/aa-cq-authorized-users-plan) in Queues App. Authorized users will not be able to edit call flows with priorities. + ```yaml Type: Int16 Parameter Sets: (All)